Frequently Asked Questions
Find clear answers about materials, personalization, proofs, sizing, hanging, shipping and returns.
PRODUCTS, PERSONALIZATION AND DELIVERY
YushasForge FAQ
These answers cover the most common questions. For help with a specific design or order, contact us directly.
What are the pieces made from?
YushasForge wall art is cut from metal and finished with a durable powder coat. Exact dimensions, included mounting hardware and product-specific details appear on each listing.
What should I enter in the personalization field?
Enter the names, dates, wording, vehicle details or other instructions required by the design. You can also use the field to explain a request; we will contact you if clarification is needed.
Will I see the personalized design before production?
If the product listing includes a digital proof, it will be sent for approval before production. Please check the email address used for your order and reply with any corrections.
How do I choose the right size?
Measure the available wall area and compare it with the dimensions on the product page. Leave visual space around the piece and review our metal wall art size guide before ordering.
Is mounting hardware included?
Included hardware and installation details can vary by design. Please check the product description for the exact contents and contact us if you need help planning the installation.
How can I track my order?
Tracking information is sent after dispatch. You can also use the track order page with your order details.
What if I need to return an item?
Return eligibility depends on the item and whether it was personalized or made specifically for you. Review the return policy and contact us before sending anything back.